Cloud hosting is a virtual infrastructure running on physical systems which allows you to easily add or remove resources without costly and time consuming reconfiguration, consolidate multiple physical or virtual servers to reduce costs, ease deployments, and manage computing resources more thoroughly than other server hosting platforms. With our Cloud Hosting you can configure new virtual servers, add, delete, or reconfigure capacity, and manage your environment for all servers through one control panel.
How Do I Start Using HPC Host Cloud Hosting?
Simply click configure on the Cloud Hosting Solution you are interested in and choose the configuration options you would like. From there you finalize the checkout process and instructions will follow for accessing your account.
Do you offer customized VMware Cloud hosting configurations?
Yes, we offer customized hardware, networking, and VMware solutions. Please contact sales with your specifications so we can provide a quote for the services.
What can I run on My Cloud ?
You can host any applications or 3rd party software just as you would on a physical server. You can run anything from mission critical applications to development platforms.
How many virtual servers can I run on my Cloud?
Our Cloud solutions can be expanded to handle any number of Cloud Server you need. There are no limitations. Some of our large enterprise customers run 1000's of Cloud servers for their different divisions.
What is the maximum virtual server size I can run?
A virtual server can be configured with up to 8 virtual processors, 255GB of RAM, 60 virtual disks, and 2TB per virtual disk.
What type of support is included?
HPC Host offers support on the Cloud through our knowledge base, ticket system, and phone support 24 hours a day 365 days a year.
How difficult is it to use HPC Host's Cloud?
HPC Host Cloud is very easy to manage and does not require technical skills to use effectively. By using our Control Panel you can quickly control, create, and configure your virtual servers much more simply than even physical dedicated servers. Combined with our knowledgebase you will be able to immediately deploy your environment.
Can I use my own operating system licenses, or do I have to use yours?
Yes, you can use your own Operating System licenses. If you order a pre-built template that requires a paid license then we require you to purchase the license through us. You can of course install the OS and provide your own license instead.
Can I order multiple Cloud products or solutions and manage them all together?
Yes, you manage them all under the Control Panel. You can also have Private Networks connected between them all for inter virtual server networking.
Can I expand my Cloud with more computing resources and storage?
Yes, you can expand your cloud for more resources as you need.
Technical
What operating systems are supported?
HPC Host VMware Cloud based solutions supports multiple operating systems in both 32 bit and 64 bit, including but not limited to windows 2003/2008, Red Hat, Ubuntu, Debian, CentOS, SUSE, Solaris, FreeBSD, etc...
For an extensive list please view http://www.vmware.com/resources/compatibility/search.php?deviceCategory=software
How do I administer my Cloud?
There numerous choices to administer your VMware Cloud hosting environment: Web Control Panel, Client Installed Control Panel, Remote Desktop, or SSH.
Can I create, customize, and install my own servers?
Yes, you can create your own server, configure the virtual hardware, and install an OS very easily using the control panels provided.
How secure are my servers in the Cloud?
Our Infrastructure is completely secure from the outside. Also with options for many firewalls for the customers public network you can configure security accordingly to your business needs.
Is my data secure and safe at HPC Host?
Your data resides on NetApp clustered storage systems running RAID-DP (RAID 6) with multiple spares. The Storage infrastructure is completely isolated with absolutely no outside connection from any other network including the public internet. Furthermore, your data is secured on it's own storage volume with no access available from any other customer possible. You can rest assured your data is secured and safe while hosted at HPC Host.
What network speed do you provide for public and private?
We provide 1Gbps and optional 10Gbps uplinks for both public and private networks with each server.
Are virtual machine imports supported by HPC Host such as VMDK files, OVF, etc..?
HPC Host provides a virtual server import service free of charge*. We will import your custom virtual image from a number of sources that are supported by VMware. *Certain may limitations may apply.
Billing
What are the startup costs of VMware Cloud?
The cost largely depends on the amount of computing resources you choose. Since HPC Host's cloud does not require a contract and is a month to month service, you can choose the amount of resources needed and adjust accordingly.
Do you charge for data transfer on private networks?
No, we do not charge for data transfer on private networks.